Refund Policy

Returns

We offer a no questions asked refund policy on all our jewelry for 15 days. All we ask is that the jewelry be in the same condition you received it in. It must also be in the original packaging.
If, however, over the course of normal wear your piece becomes damaged in any way, we will gladly repair it for you for nominal cost.
Gift cards
Kachinas
Pottery

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. It may take few days your credit to show up on your credit card account.
To return your product, you should mail insured to:
Indian Village Inc.
2209 W. Hwy. 66
Gallup, NM 87301

Your credit card transaction handled by Shopify in secured manner. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your credit card information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more insight, you may also want to read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).

Disclaimer

Due to the fact the jewelry is handmade and with stone which comes from mother earth the color shade may slightly vary as well as workmanship on the silver. We can assure you we always use quality stones. We give absolute satisfaction guarantee. In the case if we did not meet your expectation please send it back for full refund.